TERMS OF USE
Authentic Element
Operated by Anelia Mitova
Registered in Denmark
CVR number: 44381729
Contact email: info@authenticelement.com
1. Scope
These Terms apply to:
Use of this website
Booking and participation in individual sessions
Participation in events, retreats, and group programs
Purchase of digital or physical products
By using this website or booking services, you agree to these Terms.
2. External links
This website may contain links to third party websites. Authentic Element is not responsible for the content, services, or practices of external sites.
3. Nature of services
Authentic Element offers holistic, somatic, coaching, and trauma informed practices. Services are intended for personal development, self exploration, and wellbeing.
Services do not replace medical, psychiatric, or licensed psychological treatment. No medical diagnosis or medical advice is provided. If you have a medical or psychiatric condition, you are responsible for seeking appropriate professional care.
Booking a session or participating in services does not create a licensed therapeutic or medical relationship.
4. Advisory disclaimer
All guidance, suggestions, practices, and information provided through services or on this website are advisory in nature only. You agree that neither Authentic Element nor Anelia Mitova is legally responsible for decisions, actions, or outcomes resulting from your participation or from information shared.
PART A: TERMS FOR INDIVIDUAL SESSIONS
5. Participation and responsibility
By engaging in individual sessions you confirm that:
You participate voluntarily
You are responsible for your own wellbeing and choices
You understand that emotional release or discomfort may occur
You will seek appropriate support if needed
Authentic Element does not guarantee specific outcomes from sessions. Each person’s process is unique.
6. Emergency and crisis support
Authentic Element does not provide emergency or crisis support. If you experience a mental health crisis, suicidal thoughts, or require urgent medical or psychiatric care, you agree to contact emergency services or a qualified crisis service in your country.
7. Communication boundaries
Communication between sessions is limited to scheduling and practical matters unless otherwise agreed. Authentic Element does not provide continuous support outside booked sessions.
8. Confidentiality in individual sessions
Individual sessions are treated as confidential as described in the Privacy Policy. Information is not shared with third parties unless you give written consent, there is a legal obligation, or there is an immediate risk of harm to yourself or others.
9. Booking and payment for individual sessions
Sessions must be booked in advance. Payment is required before the session unless otherwise agreed. Prices are listed on the website and may change.
10. Cancellation and rescheduling for individual sessions
Individual sessions must be cancelled or rescheduled at least 48 hours in advance. Sessions cancelled with less than 48 hours notice or missed without notice will be charged in full.
11. Complaints process
If you have a concern or complaint about services, you are encouraged to contact Authentic Element in writing. Complaints will be acknowledged within 7 days and responded to within 30 days where possible.
PART B: TERMS FOR EVENTS, RETREATS, AND GROUP PROGRAMS
12. Participation and personal responsibility
Participation in events, retreats, and group programs involves personal responsibility. You confirm that you are physically and mentally fit to participate and agree to follow facilitator guidance.
Authentic Element does not guarantee specific outcomes from events or programs. Each person’s experience is unique.
13. Age requirements
Participation in events, retreats, and group programs is for adults aged 18 and above unless otherwise clearly stated. Proof of age may be requested.
14. Confidentiality in groups
Group sessions rely on mutual respect for privacy. Participants agree not to share names or personal stories of other participants outside group spaces. Absolute confidentiality in groups cannot be guaranteed. Recording or sharing group content without consent is not allowed.
15. Photography and media
Photography and video recording will take place at events and retreats for promotional and community purposes. This may include images of the space, atmosphere, facilitators, and participants.
By choosing to participate in events where photography is announced, you acknowledge and consent to being recorded or photographed, including possible incidental appearance in group images.
If you do not wish to appear in identifiable images, you must inform the facilitator at the beginning of the event. Reasonable efforts will then be made to avoid capturing identifiable images of you.
Photos or videos will never be used in a way that identifies you by name or personal story without separate explicit consent.
Participants agree not to photograph or record other participants without their consent.
16. Booking and payment for events and retreats
Events and retreats must be booked in advance. Payment is required before participation unless otherwise agreed. Prices are listed on the website and may change.
17. Event and retreat refunds and transfers
Due to limited spaces and preparation requirements:
Event and retreat tickets are non refundable unless otherwise stated on the event page
Ticket transfers to another participant may be allowed with written notice and organizer approval
If an event or retreat is cancelled by Authentic Element, participants will be offered a refund or alternative date
Specific event or retreat policies listed on booking pages form part of these Terms.
18. Code of conduct
Participants agree to:
Treat others with respect
Respect physical and emotional boundaries
Not record sessions or events without permission
Follow facilitator instructions during sessions and events
If guidelines are not followed, participation may be ended to protect the group container.
19. Accessibility
If you have accessibility needs or require accommodations, you are welcome to contact Authentic Element before booking so reasonable adjustments can be explored.
20. Event and retreat liability waiver
Participation in in person or online events, retreats, breathwork, and group sessions involves personal responsibility. You accept the risks inherent in emotional, physical, and experiential practices and release Authentic Element and Anelia Mitova from liability for injury, loss, or damage arising from participation, except where liability cannot be excluded under Danish law.
21. Force majeure
Authentic Element is not liable for failure to deliver events or services due to circumstances beyond reasonable control, including illness, venue unavailability, travel disruption, technical outages, or events of nature. In such cases, reasonable efforts will be made to reschedule or refund where appropriate.
GENERAL LEGAL TERMS
22. Intellectual property
All website content, texts, frameworks, course materials, practices, and recordings belong to Authentic Element. They may not be copied, distributed, shared, published, or sold without written permission. Recording or distributing session or event content without permission is prohibited.
23. Limitation of responsibility
Participation in services is at your own responsibility. Authentic Element is not responsible for direct or indirect harm, loss, or damage arising from participation or use of the website, except where liability cannot be excluded under Danish law.
24. Dispute resolution and governing law
These Terms are governed by Danish law. Online services are considered delivered from Denmark regardless of client location. Any disputes will be handled in Danish jurisdiction unless otherwise required by law.
25. Language
Services are offered in English unless otherwise stated.
26. Changes to Terms
Terms may be updated at any time. Continued use of services after updates implies acceptance of the new Terms.