1. Introduction

Authentic Element is a space for deep inner work and human connection. Your trust matters, and caring for your personal information is part of that trust.

This policy explains how personal data is collected, used, stored, and protected when you visit this website or engage in sessions, events, or services offered by Authentic Element.

By using this website or booking a service, you agree to the practices described in this policy.

2. Who is responsible for your data

Authentic Element
Operated by Anelia Mitova
Copenhagen, Denmark

Business registration details
Registered in Denmark

Email: info@authenticelement.com

3. What information is collected

Website use

• Name and email when you sign up for newsletters or contact forms

• Booking and payment information

• Technical data such as IP address, browser type, cookies, and site usage analytics

Sessions and services

• Contact details

• Intake forms and written communication

• Information shared during sessions or groups

• Session notes if applicable

• Payment and invoicing records

Some information shared in sessions may relate to emotional, psychological, or health related topics. This is treated as sensitive personal data and handled with extra care.

Session notes, if kept, are brief and used only to support continuity of your process. Personal data is handled as described in the Privacy Policy.

Authentic Element uses GDPR compliant AI assisted tools to support administrative tasks and brief session note keeping. These tools require audio recording of sessions.

By using the services “Authentic Element” provides, you acknowledge and consent to your sessions being audio recorded for the purpose of AI assisted note keeping.

If recording is used, you understand that:

• The purpose of recording is limited to supporting session documentation
• Recordings are stored securely for a limited period and then deleted
• Recordings are not shared with third parties
• AI assisted tools do not replace human judgment
• If you do not wish your sessions to be recorded, you may decline recording by informing Anelia Mitova before or at the start of a session. In this case, alternative non recorded note keeping will be used and you may still participate in sessions.

4. Why information is collected

Your data is used to:

• Provide booked sessions, events, and services

• Communicate with you about scheduling and logistics

• Process payments and accounting

• Send newsletters if you opt in

• Maintain client records

• Meet legal and tax obligations

• Improve website and services

5. Legal basis for processing

Your data is processed under one or more of the following legal bases:

• Your consent

• Performance of a contract when you book services

• Legal obligations such as accounting requirements

• Legitimate interest in running and improving services

By booking and participating in sessions you explicitly consent to the processing of sensitive personal data that you voluntarily share during services.

6. Confidentiality of session content

Information shared during 1 to 1 sessions is treated as confidential. It is not shared with third parties unless:

• You give written consent

• There is a legal obligation

• There is an immediate risk of harm to yourself or others

Group sessions rely on participant agreements to respect each other’s privacy. Participants agree not to share names or personal stories of other participants outside group spaces. Absolute confidentiality in groups cannot be guaranteed.

7. How data is stored and protected

Reasonable technical and organizational measures are used to protect your data, such as password protected systems, limited access to client records, secure booking and payment platforms, and encrypted communication tools where available.

Session notes, if kept, are brief and used only to support continuity of your process.

Authentic Element may use GDPR compliant digital or AI assisted tools to support administrative tasks or note keeping. No session recordings are stored without your explicit consent. AI tools do not replace human judgment and you may request that no AI assisted tools are used in relation to your sessions.

No system is fully risk free, but care is taken to minimize risk.

8. Third party services and external links

Your data may be processed by trusted third party services such as:

• Website hosting providers

• Booking and scheduling systems

• Email newsletter platforms

• Payment processors

• Accounting software

These providers only process data necessary for their function and are required to protect it. Their own privacy policies apply.

This website may contain links to external websites. Authentic Element is not responsible for the privacy practices or content of external sites.

Your consent to this policy includes consent to the transfer or storage of your data outside your country of residence where necessary for service providers, always under GDPR compliant safeguards.

9. Cookies

This website uses cookies to improve user experience and gather basic analytics. You can disable cookies in your browser settings if you prefer.

10. How long data is kept

• Contact and booking data is kept as long as necessary to provide services

• Payment records are stored as required by Danish accounting law

• Session notes if kept are stored only as long as relevant to the work

• Newsletter data is kept until you unsubscribe

You may request deletion of your data at any time, except where legal obligations require retention.

11. Your rights

You have the right to request access to personal data stored about you, including administrative records and any session notes that are kept. You may request correction of inaccurate data, request deletion of your data where legally possible, withdraw consent, and request data portability.

To request access or deletion of your data, email info@authenticelement.com. Requests are handled within 30 days.

12. Children

Services are intended for adults. Participation of minors requires written consent from a parent or legal guardian.

Authentic Element does not knowingly collect personal data from children under the age of 13.

13. Changes to this policy

This policy may be updated occasionally. The current version will always be available on this website.